Terms of service

Last updated: July 13, 2026

Welcome to lolompop. These Terms of Service ("Terms") govern your access to and use of the website lolompop.com (the "Site") and any purchases you make from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Overview

The Site is operated by lolompop ("we," "us," or "our"). We reserve the right to update, change, or replace any part of these Terms by posting the revised version on this page. Changes take effect as soon as they are posted. Your continued use of the Site after any changes constitutes acceptance of those changes.

2. Eligibility

By using the Site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Site. You may not use our products for any illegal or unauthorized purpose.

3. Products, Pricing & Availability

  • All prices are listed in US Dollars (USD) and are subject to change without notice.
  • We make every effort to display our products and their colors accurately, but we cannot guarantee that your device's display is accurate. Slight variations in color or appearance are normal.
  • All products are subject to availability. We reserve the right to limit the quantity of any product and to discontinue any product at any time.
  • In the event a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed for that product, even after the order has been confirmed.

4. Orders & Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or suspected fraud. If we cancel an order after you have already been charged, we will issue a full refund to your original payment method.

5. Payment

We accept payment through PayPal and the payment methods displayed at checkout. By submitting your payment information, you represent that you are authorized to use the payment method and you authorize us (or our third-party payment processor) to charge the total amount of your order. We do not store your full payment card details; payments are handled by secure third-party processors.

6. Shipping & Delivery

Shipping timeframes, rates, and carrier details are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and may be affected by customs, carriers, weather, or other factors outside our control.

7. Returns, Refunds & Warranty

Your rights regarding returns, exchanges, refunds, and warranty coverage are set out in our Refund Policy, which forms part of these Terms. Please review it before making a purchase.

8. Intellectual Property

All content on the Site — including text, graphics, logos, product images, and the compilation thereof — is the property of lolompop or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.

9. Acceptable Use

You agree not to use the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our or others' intellectual property rights; (d) to harass, abuse, or harm another person; (e) to submit false or misleading information; or (f) to upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of the Site for violating any of these prohibited uses.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. You access them at your own risk.

11. Disclaimer of Warranties

The Site and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, except as expressly stated in our Refund Policy. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, lolompop shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless lolompop and its affiliates from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. This does not affect any mandatory consumer protection rights available to you under the laws of your country of residence.

15. Contact

For any questions about these Terms, please contact us at support@lolompop.com. We typically respond within 24–48 hours (Monday–Friday, excluding holidays).